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Adds four community skills covering brand identity discovery and a three-skill competitive benchmarking pipeline. **brand-discovery** — Adaptive multi-session brand identity interview spanning 8 modules (purpose, positioning, audience, personality, voice, narrative, founder-brand tension, synthesis). Uses laddering, 5 Whys, and projective techniques. State persisted to disk via state.json so sessions resume across conversations without losing elicited knowledge. Frameworks: Sinek, Dunford, Baker, Enns, Kapferer, Aaker, Neumeier, Mark & Pearson, Lencioni. Includes 8 module output templates in references/. **competitive-platform-analysis** — Scopes and tiers a competitor set before benchmarking begins. Categorizes candidates along 8 generic creative-industry axes (positioning stance, specialization, size/model, engagement format, distinctiveness posture, evidence model, brand strength, market/reach) into Direct / Adjacent / Aspirational tiers. Includes a pre-filter scoring matrix. First step in the pipeline. **benchmark-methodology** — Scores each competitor across 9 weighted dimensions (positioning 18%, brand voice 15%, visual craft 15%, offer packaging 12%, evidence 12%, enterprise-readiness 10%, thought leadership 8%, pricing 5%, client's strategic tension 5%) with explicit 1–5 rubrics and bias controls. Produces one profile card per competitor. **competitive-report-structure** — Assembles scored cards into a decision-grade report: executive summary, landscape map, competitor tiers, heatmap matrix, deep dives, white-space and threats, strategic recommendations, sources appendix. brand-discovery complements brand-voice (ECC): brand-voice extracts a style profile from existing source material; brand-discovery elicits identity from scratch through structured interviews when no prior material exists. A competitive set scoped without the client's positioning brief is noise, not intelligence — each skill enforces this by requiring the brief before proceeding. The 9-dimension scoring framework deliberately reports the client's strategic tension as two separate poles (never averaged) because the gap between them is the strategic finding. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
191 lines
9.6 KiB
Markdown
191 lines
9.6 KiB
Markdown
---
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name: benchmark-methodology
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description: >-
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Use after competitive-platform-analysis has produced a tiered competitor set.
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Scores each competitor across nine weighted dimensions (positioning, voice,
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visual craft, offer packaging, evidence, enterprise-readiness, thought
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leadership, pricing, client's strategic tension) with explicit 1–5 rubrics
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and a tension-plot. Precedes competitive-report-structure.
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---
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# Benchmark Methodology
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Use this skill to turn a scoped competitor set into **comparable, defensible
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scores**. Each competitor is assessed on the same nine dimensions, with
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explicit 1–5 rubrics, then captured in a uniform profile card. Consistency is
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the point: scores are only useful if the same evidence would earn the same
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number for any competitor.
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## When to Activate
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- A scoped, tiered competitor set from competitive-platform-analysis is ready to score.
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- Need comparable, evidence-anchored scores across competitors — not gut-feel rankings.
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- Client's strategic tension (the paired axes defining their target white-space) has been established.
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- Preparing to produce profile cards for assembly in competitive-report-structure.
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## Client positioning brief (establish first)
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Before scoring, establish the client's positioning brief. It supplies:
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- **Strategic tension** — the two axes (e.g., memorability × hireability) whose
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intersection marks the client's target white-space. Dimension 9 is always
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the client's named tension; report both poles separately, never averaged.
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- **Differentiator** — what makes the client's moat. This informs which
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dimensions matter most for the client's positioning argument.
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- **Brand balance** — the intended mix of distinct strategic emphases. Strategic
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recommendations must not break this balance without flagging it.
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## Why these dimensions
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The client competes on a **specific tension held across two poles**, not on
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service breadth. The dimensions are weighted to reflect that moat. Two
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dimensions — the tension poles — are scored **separately and never averaged
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together**, because the client's strategic question is precisely whether a rival
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achieves both simultaneously.
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## The nine dimensions (with weights)
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Weights guide synthesis emphasis, not a single blended score (avoid a false
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composite — see Bias controls). Sum = 100%.
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1. **Positioning clarity & distinctiveness** (18%) — Is the studio's position
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sharp, ownable, and instantly legible? Or generic?
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2. **Brand voice / verbal distinctiveness** (15%) — Does the copy have an
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ownable register, or is it interchangeable agency-speak?
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3. **Visual identity & site craft** (15%) — Quality and ownership of the visual
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system; site as proof-of-craft.
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4. **Service offer & packaging** (12%) — Productized and legible (named
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sprints/audits) vs vague. Packaging maturity.
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5. **Evidence & credibility** (12%) — Named clients, quantified outcomes,
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case-study depth. Proof beyond assertion.
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6. **Enterprise-readiness / commercial maturity** (10%) — Signals they can land
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and hold SaaS/fintech/B2B/enterprise work (process, logos, scale, contracts).
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7. **Thought leadership / content presence** (8%) — Owned POV: writing, talks,
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newsletters, frameworks. Depth over volume.
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8. **Pricing transparency & engagement model** (5%) — Is pricing/engagement
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legible? Productized vs bespoke vs opaque.
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9. **[Client's strategic tension]** (5% as a flag; **score BOTH poles,
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report separately**) — Read the tension name and axis descriptions from the
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client's positioning brief. Plot both; the gap is the insight. The client's
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target quadrant is the single most important finding: who else is already
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there?
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## Scoring rubric (1–5, applies to dimensions 1–8)
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Anchor every score to observable evidence. Generic descriptors below; adapt the
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specifics per dimension but keep the level meaning constant.
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- **1 — Absent / generic.** No discernible position or craft; indistinguishable
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from a template. Active liability.
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- **2 — Below par.** Some intent but inconsistent, derivative, or unconvincing.
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Wouldn't survive a side-by-side.
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- **3 — Competent / table-stakes.** Solid, professional, unremarkable. Meets
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expectation, ownable by nobody.
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- **4 — Strong / distinctive.** Clearly above peers; a real strength a buyer
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would notice and cite.
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- **5 — Category-defining.** Best-in-class, ownable, hard to imitate. Sets the
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bar others react to.
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### Tension axes (dimension 9) — score each 1–5
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Read the axis labels and their 1/3/5 anchors from the client's positioning
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brief. Example anchors for a memorability × credibility tension:
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- **Memorability** — 1: forgotten instantly · 3: recognizable in context ·
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5: unforgettable, talked-about, distinctively owned.
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- **Credibility** — 1: feels risky/amateur · 3: safe, competent,
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unexciting · 5: enterprise-trusted, obvious safe choice.
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Plot competitors on the tension 2×2. The client's target quadrant is named in
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the positioning brief. Who else occupies that quadrant is the single most
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important finding of the benchmark.
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## How to collect the data
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For each competitor, work the dimensions in this order (cheapest signal first):
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1. **Competitor's own site** — positioning, voice, offer packaging, pricing
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posture, named clients, manifesto/POV. Screenshot the homepage + one case
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study.
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2. **Case studies / work** — evidence depth, quantified outcomes, client names.
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Distinguish *asserted* ("we delivered X") from *proven* (metrics, named,
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verifiable).
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3. **Review directories** — corroborate clients, project size, engagement model
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→ credibility & enterprise-readiness (e.g. Clutch.co or the niche equivalent).
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4. **LinkedIn** — team size/model, founder narrative, content cadence →
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thought leadership, model.
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5. **Portfolio / craft platforms** — craft register (use the showcase native to
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the niche: design boards, showreels, published samples, etc.).
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6. **Content channels** — newsletter/talks/writing → thought-leadership depth.
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**What to record per dimension:** the score, one-line justification, and the
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source link/screenshot that earned it. No score without evidence.
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## Bias controls
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- **No single composite score.** Report dimension scores and the tension plot
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separately. A weighted average hides the asymmetry that matters.
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- **Asserted vs proven.** Downgrade credibility/evidence scores for
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self-reported claims with no corroboration. Site copy is marketing, not fact.
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- **Aesthetic affinity bias.** Reviewers may over-score studios whose aesthetic
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they share and under-score rivals' commercial strength. Score craft and
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credibility independently; a "boring" site may be winning bigger clients.
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- **Recency / flashiness bias.** Award-winning, showpiece work dazzles but may
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lack commercial depth — verify with directories/clients before scoring
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credibility.
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- **Survivorship.** The visible, well-marketed studios aren't the whole market;
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note strong-but-quiet operators found via directories/reviews.
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- **Calibrate across the set, not in isolation.** Before finalizing, re-read
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scores side-by-side — a "4" must mean the same thing for every competitor.
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Adjust outliers.
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## Competitor profile card (output format)
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Produce one card per profiled competitor — the atomic unit the report assembles
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from:
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```
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## <Competitor name>
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- **Profile / Tier:** <positioning stance · specialization · size band> / <Direct | Adjacent | Aspirational>
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- **One-liner:** <how they position themselves, in their words>
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- **Model / size / geography:** <solo|micro|boutique> · <region> · <pricing/engagement model>
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- **Notable clients / evidence:** <named, with proven/asserted tag>
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### Dimension scores
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| Dimension | Score (1–5) | Justification (1 line) | Source |
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|---|---|---|---|
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| Positioning clarity & distinctiveness | | | |
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| Brand voice / verbal distinctiveness | | | |
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| Visual identity & site craft | | | |
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| Service offer & packaging | | | |
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| Evidence & credibility | | | |
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| Enterprise-readiness / commercial maturity | | | |
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| Thought leadership / content presence | | | |
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| Pricing transparency & engagement model | | | |
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### Tension plot
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- **[Axis 1 from positioning brief]:** <1–5> — <why>
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- **[Axis 2 from positioning brief]:** <1–5> — <why>
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- **Quadrant:** <high/high | high-1/low-2 | low-1/high-2 | low/low>
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### Read for [client]
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- **Strength to learn from:** <…>
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- **Weakness to exploit / white-space it exposes:** <…>
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- **Threat to [client]:** <…>
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```
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Hand the completed cards plus the tension plot to `competitive-report-structure`.
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## Anti-Patterns
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- **Averaging the tension axes.** The two poles of the client's strategic tension must be scored and reported separately. Averaging destroys the insight — the gap between poles is the finding.
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- **Scoring without evidence.** Every score requires a one-line justification and a source link. A score without evidence is an opinion, not a benchmark.
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- **Creating a single composite score.** Report dimension scores individually. A weighted average hides the asymmetric strengths that matter for positioning.
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- **Applying generic rubric anchors without adapting.** The 1–5 anchors must be calibrated to the specific dimension and competitor set. The generic descriptions are a starting point, not a fixed standard.
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- **Running before the competitor set is scoped.** Use competitive-platform-analysis first to produce a tiered, pruned set. Scoring an unscoped list wastes effort on irrelevant competitors.
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## Related Skills
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- `competitive-platform-analysis` — the prerequisite; produces the tiered competitor set this skill scores.
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- `competitive-report-structure` — the next step; assembles the scored profile cards into a client-deliverable report.
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